Privacy Policy

We collect information you provide directly to us, including:

• Contact details — your name, email address, phone number, and mailing address.
• Financial information — information you choose to share so we can review your situation, such as credit report contents, account information, income details, and business information.
• Identification information — where required to verify your identity or submit disputes and applications on your behalf.
• Communications — messages you send us through our website forms, email, or phone, and records of our correspondence.

We also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages viewed, and referring pages. This information is used in aggregate to understand how the site is used and to keep it secure.

We use the information we collect to:

• Review your credit situation and provide the analysis you requested
• Prepare and submit disputes, applications, and related documentation on your behalf
• Identify funding products and lenders that may fit your profile
• Communicate with you about your account, your file, and our services
• Respond to your questions and provide customer support
• Comply with legal, regulatory, and contractual obligations
• Detect, prevent, and address fraud or security issues

We do not sell your personal information. We share information only in the limited circumstances described below:

• Credit bureaus — when we submit disputes or inquiries on your behalf, we necessarily share the information required for those filings.
• Lenders and financial institutions — when you ask us to pursue funding, and only with your authorization, we share the information a lender requires to evaluate your application.
• Service providers — vendors who support our operations, such as hosting, email, and customer relationship tools. These providers are permitted to use your information only to perform services for us.
• Legal requirements — where we are required to do so by law, subpoena, or valid legal process, or to protect the rights, safety, or property of Riley Global Enterprise or others.

We do not contact credit bureaus or lenders on your behalf, or obtain your credit report, without your authorization. Where a service requires it, we will ask you to sign a separate written authorization. You may revoke your authorization at any time by contacting us, though this will end our ability to continue work that requires it.

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. Documents you share with us are handled confidentially and used only to work your file and prepare your applications.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please avoid sending sensitive information by unencrypted email where a more secure option is available.

We retain your information for as long as needed to provide services to you, to maintain accurate business records, and to comply with our legal and regulatory obligations. When information is no longer needed, we dispose of it in accordance with applicable law.

Our website may use cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of the site function.

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us information, please contact us so we can remove it.

You may contact us at any time to request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. We will respond within a reasonable period and will honor your request to the extent required by applicable law. Please note that we may need to retain certain records to comply with legal obligations.

You may also opt out of marketing communications at any time using the unsubscribe link in our emails, or by contacting us directly.

Our website may link to third-party sites we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any site you visit.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after an update means you accept the revised policy.

If you have questions about this Privacy Policy or how we handle your information, contact us: